Jd Power Dependability 2019
The 2016 Porsche 911 earned J.D. Power’s first-ever Most Dependable Model award in the 2019 U.S. Vehicle Dependability Study. Photo courtesy Porsche AG. COSTA MESA, Calif. — Overall dependability for three-year-old vehicles improved 4% from last year, according to the J.D. Power 2019 U.S. Vehicle Dependability Study.
Originally Posted By Bassgasm:As mentioned, while they have a lot of badge engineering going on, they don't have a mirror image of each other's lineup.GMC only offers trucks and SUVs. Chevy has cars.
- These are the most reliable cars for 2019. Mark Matousek. The market research company JD Power released on Wednesday its list of the most. Overall vehicle dependability increased by 4% from.
- Prepare the Mahk videos and standby for butthurt. The 2019 VDS is here: 'The 2019 U.S. Vehicle Dependability Study is based on responses from 32,952 original owners of 2016 model-year vehicles after three years of ownership.
Buick is cars only.One odd thought is, when you look at the platforms/models that are offered by Chevy and Buick (near the top) with no GMC or Cadillac (near the bottom) equivalent, a lot of that stuff was sourced from global subsidiaries like Opel or GM Korea (formerly Daewoo).ETA:For individual segments, GM won:Small Car- Chevrolet Sonic (GM Korea)Compact Car- Buick Verano (Opel?)Large Car- Buick LaCrosse (Opel)Compact SUV- Chevrolet EquinoxLarge Heavy Duty Pickup- Silverado HD. View QuoteThey aren't actually, they've been doing this since the 70s and their surveys are loosely based on the Deming quality program from the post WWII era, dude that started it graduated from Wharton. They are the most widely used market survey company in the automotive world and have been for a while.the cheese dick GM commercials haven't done them a lot a favors as a brand, but they aren't BS. Where it gets a little sketchy is that they have the survey business and then the have a consulting arm that tries to help automotives improve quality.or customers perception of quality. Powers surveys all kinds of things that get used by the automotive companies but you only two surveys that you ever hear about.initial quality that only covers the first 90 days of ownership and the reliability survey that covers the first 3 years.Everybody buys the survey results, the companies that do well pay an additional fee to use the name J.D. Powers in the advertising. They were private for years but got bought by an investment firm for over 1 Billion a couple years back.If they are BS they are BS that everybody uses.
Originally Posted By xd341:They aren't actually, they've been doing this since the 70s and their surveys are loosely based on the Deming quality program from the post WWII era, dude that started it graduated from Wharton. They are the most widely used market survey company in the automotive world and have been for a while.the cheese dick GM commercials haven't done them a lot a favors as a brand, but they aren't BS. Where it gets a little sketchy is that they have the survey business and then the have a consulting arm that tries to help automotives improve quality.or customers perception of quality. Powers surveys all kinds of things that get used by the automotive companies but you only two surveys that you ever hear about.initial quality that only covers the first 90 days of ownership and the reliability survey that covers the first 3 years.Everybody buys the survey results, the companies that do well pay an additional fee to use the name J.D. Powers in the advertising. They were private for years but got bought by an investment firm for over 1 Billion a couple years back.If they are BS they are BS that everybody uses. Originally Posted By E4W:They forgot to send their checks to JD Power.Doesn't everyone already know JD Power is complete BS?They aren't actually, they've been doing this since the 70s and their surveys are loosely based on the Deming quality program from the post WWII era, dude that started it graduated from Wharton.
They are the most widely used market survey company in the automotive world and have been for a while.the cheese dick GM commercials haven't done them a lot a favors as a brand, but they aren't BS. Where it gets a little sketchy is that they have the survey business and then the have a consulting arm that tries to help automotives improve quality.or customers perception of quality. Powers surveys all kinds of things that get used by the automotive companies but you only two surveys that you ever hear about.initial quality that only covers the first 90 days of ownership and the reliability survey that covers the first 3 years.Everybody buys the survey results, the companies that do well pay an additional fee to use the name J.D. Powers in the advertising. They were private for years but got bought by an investment firm for over 1 Billion a couple years back.If they are BS they are BS that everybody uses.I'd be curious about their methodology and how their sampling works.Their page shows they had 32,952 responses which sounds like a lot, but that's divided across 31 brands, most of which are moving millions of units. If you assume there's an average of 7 models per brand listed (big assumption), that would average out to 152 surveys per model.
That doesn't even begin to address things like engine and transmission options.While one could argue that an average of 1,063 surveys per brand should give a good idea about that overall brand, I think there is a lot of room for data to get skewed by certain models/drivetrains being particularly bad or good, hence the Chevy vs GMC thing.I see the VDS as just one data point of limited usefulness. Originally Posted By Bassgasm:I'd be curious about their methodology and how their sampling works.Their page shows they had 32,952 responses which sounds like a lot, but that's divided across 31 brands, most of which are moving millions of units. If you assume there's an average of 7 models per brand listed (big assumption), that would average out to 152 surveys per model. That doesn't even begin to address things like engine and transmission options.While one could argue that an average of 1,063 surveys per brand should give a good idea about that overall brand, I think there is a lot of room for data to get skewed by certain models/drivetrains being particularly bad or good, hence the Chevy vs GMC thing.I see the VDS as just one data point of limited usefulness. View QuoteThose are the surveys you see, I think they do a lot more, it's just facebook or google data mining for the auto industry. Remember it's a marketing survey it's not meant to be an engineering study.
This is literally just the customer experience with the vehicle. It's possible chevy and buick owners are happier based on expectations or perceived value. I can't explain why GMC didn't fair as well as chevy given the similar lineup.or why Ford and Ram are below industry averages.Ford owners around here are willing to defend the brand right through the latest bought of death wobble.so.you'd think they would survey well.In general terms the survey correlates well to other sources of similar data.buick always does well, Fiat always sucks.Porsche is really good and Audi falls in the middle.they seem to track.so I don't think the results are doctored. I think consumer reports would like to be the only source of data.but everybody seems to be singing the same tune.
Originally Posted By xd341:Those are the surveys you see, I think they do a lot more, it's just facebook or google data mining for the auto industry. Remember it's a marketing survey it's not meant to be an engineering study. This is literally just the customer experience with the vehicle. It's possible chevy and buick owners are happier based on expectations or perceived value.
Jd Power Dependability Study 2019
I can't explain why GMC didn't fair as well as chevy given the similar lineup.or why Ford and Ram are below industry averages.Ford owners around here are willing to defend the brand right through the latest bought of death wobble.so.you'd think they would survey well.In general terms the survey correlates well to other sources of similar data.buick always does well, Fiat always sucks.Porsche is really good and Audi falls in the middle.they seem to track.so I don't think the results are doctored. I think consumer reports would like to be the only source of data.but everybody seems to be singing the same tune.